Landlords and property managers can now pay for your fixed charge for wastewater as an upfront payment once a year in July. This is done by an opt-in system which has to be actioned before 30th June in order to be eligible.
There are two ways to switch to upfront payment:
- Email firstname.lastname@example.org using “upfront fixed charges payment” as your subject line, and include your water account number in your email, as well as your tenant’s name and contact details; or
- Phone the Watercare billing services team on (09) 442 2222 and choose option 3 with the above information